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1994-02-03
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DOCUMENT:Q110848 02-FEB-1994 [W_NT]
TITLE :WordPerfect 6.0 Installation Fails on RISC-Based Computers
PRODUCT :Windows NT
PROD/VER:3.10
OPER/SYS:WINDOWS
KEYWORDS:
----------------------------------------------------------------------
The information in this article applies to:
- Microsoft Windows NT operating system version 3.1
- Microsoft Windows NT Advanced Server version 3.1
----------------------------------------------------------------------
SYMPTOMS
========
When you install WordPerfect 6.0 for Windows on a DEC Alpha or MIPS R4000
computer the installation fails and the following error message appears:
Application Error: INSTALL caused an Illegal Instruction in module
INSTALL.EXE at 0001:03E6."
CAUSE
=====
When Windows NT runs on a RISC processor such as the DEC Alpha or MIPS
R4000, 16-bit Windows emulation only supports standard mode.
The code for WordPerfect 6.0 for Windows INSTALL.EXE includes specific
Intel 386 instructions, which will not run on the 286 emulator provided
under Windows NT on the RISC-based platforms.
The products included here are manufactured by vendors independent of
Microsoft; we make no warranty, implied or otherwise, regarding these
products' performance or reliability.
Additional reference words: 3.10
KBCategory:
KBSubCategory: 16AP
=============================================================================
THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS
PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS
ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES
OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO
EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR
ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL,
CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF
MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE
POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION
OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES
SO THE FOREGOING LIMITATION MAY NOT APPLY.
Copyright Microsoft Corporation 1994.